How do I know the keyboard shortcuts to type the degree symbol? How do I know how to create a web page? How do I know how to transfer shows from my Tivo to my iPhone? People ask me for computer help all the time, and sometimes they ask me how I know all that stuff. I just figured out the answer myself the other day. I know how because I am interested, and because I don't have anybody to ask. So I have to figure it out for myself. My friends don't have to figure it out themselves. They can ask me. And I'm glad they do. Most of the time.